Sales, support, billing, partnerships — one address, a real human answers, in English or French. Hours: 8am–12am ET, 7 days a week.
Existing customer, something's not working.
In-app live chat (fastest)
hello@onyxdine.com
8am–12am ET, 7 days a week. Order- or POS-down issues are answered first.
Invoices, receipts, plan changes.
Receipts are issued by Paddle, our payment partner.